![]() ![]() (We’ll even include your first Time Machine backup!) If you’d like us to replace the hard drive, restore your iMac to factory defaults, migrate all your apps and data from the old drive to the new, and set up Time Machine (Apple’s peerless “set and forget” automatic backup solution) on a new external USB backup drive,* we’ll still charge you just $95. If you’d like us to not only replace the hard drive and restore your iMac to factory defaults, but to also migrate all your apps and data from the old drive to the new, we’ll charge $95. This means restoring the apps and data from the old hard drive is then up to you. There is no charge for replacing your Seagate hard drive and restoring your iMac back to its factory defaults. This will help insure you get your computer back as quickly as possible. We suggest contacting us to set up a date and time to bring your iMac in. However, we’ve already had a tremendous number of customers bringing their iMacs in, and this is affecting our normally swift turnaround times. Once you have verified your iMac qualifies for a hard drive replacement, Connecting Point SERVICE will be happy to take care of everything for you. You can now select and copy your serial number, and paste it into the link above. Here’s the easiest way to submit your iMac’s serial number: First, go under the Apple menu and select “ About This Mac.” Then click the “ More info” button. Before you bring it to our Service Department, we recommend you first plug in its serial number here. ![]() ![]() But receiving the email doesn’t necessarily mean you own a qualifying iMac model. These systems were sold between October 2009 and July 2011.”Īs an Apple Authorized Service Provider, Connecting Point has the ability to fulfill replacements under this program. According to Apple, “certain Seagate 1TB hard drives used in 21.5-inch and 27-inch iMac systems may fail. If you purchased (and registered) an iMac during 2009 to 2011, you probably received an email from Apple recently. If it has been more than three years since you purchased your qualifying iMac, please be sure you get your qualifying iMac checked in to our Service Department before it closes at 6 PM Friday, April 12th. Apple will continue to evaluate repair data and will provide further repair updates to this program as needed. NOTE: This program covers affected iMacs for three years after the first retail sale of the unit or until April 12, 2013, whichever provides longer coverage. ![]()
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